Privacy Policy
Last Updated: 05/03/2024
Welcome to BLOOM WorkSpace! BLOOM WorkSpace Bangalore, Yelahanka, along with its affiliates and partners (collectively referred to as "BLOOM WorkSpace," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and process your Personal Information in connection with your use of our websites, applications, and other services (collectively referred to as "Services").
1. Introduction
a. Personal Information: "Personal Information" refers to data that relates to you and can identify you as an individual, either on its own or in combination with other information. Aggregated or anonymous data is not considered Personal Information.b. Our Services: This Policy applies to all services provided by BLOOM WorkSpace.
c. Users: In this Policy, "you" refers to anyone who uses our Services.
2. Information We Collect
We collect information in the following ways:a. Directly from You: Information you provide to us directly, including contact details, company information, and other identifiers.
b. From Your Company or Authorized Representatives: Information provided by your company, employer, partner, or authorized representative.
c. Device and Usage Information: Information about your devices, location, and usage of our Services, gathered through technologies like cookies, pixels, web beacons, and logs.
d. Third Parties: Information obtained from third parties, such as landlords, building managers, licensees, and property brokers.
3. Information Collected from You
We may collect the following categories of information, depending on the Services you use:a. Contact Information: Including name, mailing address, phone number, and email address.
b. KYC Verification Information: Personal photograph, photo ID, government-issued identification, and date of birth.
c. Professional and Employment-Related Information: Company name, title, role, team, and other professional details.
d. Payment Information: Credit or debit card details, bank account information, and payment details.
e. Office Preferences: Preferences related to temperature, desk location, phone booth, beverage, snack, and other related services.
f. Utilization Information: Frequency of visits, duration of stay, and usage of specific services like printer, Wi-Fi, desk or conference room bookings.
g. Communications: Information intentionally shared through emails, SMS, chat platforms, and other communication channels.
h. Device and Usage Information: Details about your device, IP address, geolocation, and online/offline activities.
i. Other Personal Information: Instant messenger and social media details, emergency contact information, vehicle identification, and additional details provided by you.
4. Information Collected About You
a. Third-Party Sources: Personal Information obtained from your company, employer, partner, authorized representative, or host.b. Google and Third-Party Analytics: Information collected through tools like Google Analytics for analyzing website usage.
c. “Do Not Track”: If enabled, your web browser may transmit "do-not-track" signals to our websites.
d. Mobile Computing: Information collected through mobile-compatible versions of our Services and mobile applications.
5. Use of Personal Information
In general, we use your Personal Information to:a. Provide you with Services, events, and materials you request.
b. Protect against fraud, abuse, or harm to maintain a Secure Environment.
c. Respond to customer service requests and inquiries.
d. Analyze, improve, and tailor our products and Services.
e. Contact you about Services, promotions, and relevant advertising.
f. Comply with legal obligations and enforce our rights.
6. Legal Bases for Processing
a. The processing of Personal Information is necessary for contractual obligations, legitimate interests, and meeting legal requirements.b. You may have the right to object to certain uses of your Personal Information.
7. Sharing of Personal Information
We share your Personal Information with:a. Our Community: For online and offline member communities, forums, and networks.
b. Primary Members: Information about individual members shared with primary members or the organization.
c. Suppliers, Vendors, and Partners: Third parties providing services on our behalf.
d. Landlords and Building Management: Shared to effectively manage and operate the building.
e. Research/Survey Solicitations: Shared for research purposes through voluntary surveys.
f. Other Parties as Required by Law: Shared to provide Services, comply with legal obligations, or protect rights and safety.
8. Third Parties Providing Content or Functionality
We partner with third parties for features, advertising, analytics, and other content on our Services. Third-party services are subject to their separate privacy statements and terms.9. Rights in Your Information: Access, Rectification, Erasure, and Restriction
You may have the right to access, rectify, erase, or restrict your Personal Information. To exercise these rights, contact us at [contact email].10. Opt-Out and Withdrawal of Consent
You have the right to opt-out or withdraw consent for certain uses and disclosures. To opt-out or withdraw consent, contact us at [contact email].11. Sensitive Personal Information
If you provide "sensitive" Personal Information, you may withdraw consent as per legal requirements.12. Email and Telephone Communications
a. Opting Out of Marketing Communications: Unsubscribe from marketing-related emails. Transaction-related emails may continue.b. Collaboration: We do not sell Personal Information for direct marketing. Partner organizations may receive information based on event participation.
c. Text Messages: Opt-out of SMS messages by replying STOP.
13. Retention
Personal Information is retained for as long as necessary for Services, legal compliance, and business records. Retention periods may extend beyond the end of your relationship with us.14. Information Security
Reasonable measures are taken to protect your Personal Information, but no method is 100% secure. Help us by implementing your own security controls.15. Automated Processing
We may use automated processes to determine eligibility for new services. Safeguards, such as human intervention, will be implemented where required.16. Other Rights and Important Information
a. CCTV: Recordings may be accessed to protect safety, and footage may be shared with authorized third parties.b. Third Parties: This Policy does not cover the privacy practices of entities other than BLOOM WorkSpace.
17. Changes to This Policy in the Future
Changes to this Policy will be posted on our Services. Your continued use of our Services after changes will indicate acceptance.18. Complaints and Questions
For complaints or questions about this Policy, contact us at support@bloomsolutions.com.We appreciate your trust in BLOOM WorkSpace and are dedicated to protecting your privacy.